Medical case review
Review available medical reports and treatment plans, identify gaps and provide senior clinical input where a case needs further consideration.
Markets
Insurers
Clinical clarity for your medical and claims teams.
A clear understanding of the patient's condition helps your team consider the next steps. Marin works with medical and claims colleagues, and your appointed assistance provider, to review the clinical information and coordinate agreed support.
Advice that makes the clinical position understandable.
We help clarify the treatment being proposed, what further information is needed and the considerations around travel or transfer. Clinical recommendations are documented for the people making the relevant decisions. Policy interpretation, eligibility and claims authorisation remain within your own processes.
Where we can help
Patient movement
Assess clinical travel requirements and coordinate an agreed repatriation with the patient, treating team and existing assistance partners.
Governance and learning
Support clinical case reviews, service standards and improvement work, bringing operational experience to the review.
Working with your team
We agree whether the referral comes directly from your team or through the appointed assistance provider. Reporting, decision ownership and any patient contact follow that agreed route.
The experience behind our approach
Clinical and operational expertise.
Our leadership's experience in international assistance, complex case management and clinical governance helps connect medical advice with the practical needs of claims and assistance teams.
Tell us what you need.
We will discuss the clinical requirement, the setting and how Marin can work alongside your team.